When your train is delayed by more than three hours, you have the option to file a TDR (Ticket Deposit Receipt) for a refund. Here’s how it works:
- Delay Confirmation: Confirm your train is delayed beyond three hours.
- TDR Form: Obtain and fill out the TDR form available at railway stations or online.
- Submission: Submit the completed form along with your ticket to the railway authorities within a specific time frame.
- Processing: The authorities will review your claim and process the refund accordingly.
- Refund: Upon approval, you will receive a refund through the same payment method used for booking your ticket.
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FAQ’s
What is a TDR?
A TDR (Ticket Deposit Receipt) is a form used to claim a refund for a train ticket due to a specified reason, such as a train delay.
When can I file a TDR for a delayed train?
You can file a TDR if your train is delayed by more than three hours from its scheduled departure time.
Where can I get the TDR form?
TDR forms are available at railway stations or can be downloaded from official railway websites.
How do I submit the TDR?
Fill out the TDR form completely and submit it along with your original ticket to the designated railway authorities within the stipulated time frame.
What happens after I submit the TDR?
The railway authorities will review your claim and process the refund accordingly, if approved.
How will I receive the refund?
Refunds are generally processed through the same payment method used for booking the ticket.
Is there a deadline for filing a TDR?
Yes, you must submit the TDR form and ticket within a specified number of days from the scheduled departure of the train.
Can I file a TDR for any type of ticket?
TDRs can be filed for confirmed, RAC (Reservation Against Cancellation), and waitlisted tickets.
What if I have an e-ticket?
You can still file a TDR for an e-ticket by filling out the form and submitting it online or at designated counters.
Where can I check the status of my TDR?
You can check the status of your TDR online through the official railway website or by contacting railway customer service.