TDR: Your Train Ticket Refund Helper

TDR is like a special form you fill out to get your train ticket money back if something goes wrong.

When to Use TDR:

  • Train is late: If your train is very late (more than 3 hours), you can use TDR to get all your money back.
  • Train is cancelled: If the train doesn’t run at all, you’ll get all your money back without even using TDR.
  • Train changed route: If the train doesn’t go to your stop, you can use TDR to get some money back.
  • You didn’t travel: If you bought a ticket but didn’t go, you can use TDR, but you might not get all your money back.

Important Things to Know:

  • You usually have to fill out TDR quickly after the train was supposed to leave.
  • You might need to send your ticket to the railway people.
  • Getting your money back can take a long time.

Remember: The rules for TDR can be tricky, so it’s best to check the railway website or ask at the ticket counter for the exact details.

TDR
Iconic train passing over Nine Arch Bridge in Demodara, Ella, Sri Lanka

FAQ’s

What is TDR?

TDR is a way to get your train ticket money back if something goes wrong with your train journey.

When can I use TDR?

You can use TDR if your train is very late, cancelled, or changed its route. You might also be able to use it if you didn’t travel.

How much money will I get back?

The amount of money you get back depends on why you’re using TDR. If your train is very late or cancelled, you might get all your money back. If the train changed route or you didn’t travel, you might get only some of your money back.

How do I fill out a TDR form?

You can usually get a TDR form from the railway station or online. The form asks for details about your ticket and your journey.

How long does it take to get my money back?

Getting your money back can take a long time. It might take several weeks or even months.

What if I lose my TDR form?

If you lose your TDR form, you might need to get a new one. It’s best to keep a copy of the form for your records.

Can I get help filling out the TDR form?

Yes, you can ask for help at the railway station ticket counter. They can help you fill out the form.

Do I need to send my ticket with the TDR form?

Sometimes you need to send your ticket with the TDR form. Check the instructions on the form.

Is there a time limit to fill out the TDR form?

Yes, there is usually a time limit. You need to fill out the TDR form quickly after the train was supposed to leave.

What if I made a mistake on the TDR form?

If you made a mistake, you might need to fill out a new form. It’s best to check the form carefully before sending it.

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