The amount of money you get back from a TDR (Ticket Deposit Receipt) depends on why your train trip didn’t happen as planned. Here’s the breakdown in simple terms:

  • Full refund: If the train is cancelled by the railways for any reason, you’ll get all your money back.
  • Full refund: Your train is super late (more than 3 hours) and you decide not to travel, you can get all your money back.
  • Partial refund: In some cases, like a coach issue (like not having the class you booked), you might get some money back, but not all of it.

Basically, if it’s not your fault the train trip falls through, you get all your money back.

TDR

FAQ’s

How much money do I get back with a TDR?

Depends why your train trip got cancelled. Here’s the short answer:
Train cancelled by railways: ALL your money back.
Train super late (over 3 hours): ALL your money back (if you choose not to travel).
Train has some problems (wrong coach): You MIGHT get some money back, but not all.

When do I get NO money back?

Generally, if you miss the train or cancel after the deadline (which can be 30 minutes to 4 hours before departure depending on your ticket type).

Is filing a TDR hard?

Not usually! You can often do it online for e-tickets.

How long does it take to get my TDR refund?

The wait can be a bit long, sometimes over 60 days.

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